LiveChat

LiveChat

Complete LiveChat integration with Agent Chat Web API v3.6. Manage chats, threads, archives, events, customers, visitors, and more. Includes all major LiveChat functionality for customer support workflows.

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Triggers & Actions

Use LiveChat as a trigger to kick off a workflow, or use it as an action to do something automatically in your workflow.

Triggers

No triggers available

Actions

  • List Chats

    Get a list of ended chats from LiveChat

  • List Archives

    Get archived chats with thread events

  • Get Chat

    Get details of a specific chat by chat ID

  • Start Chat

    Start a new chat session

  • Resume Chat

    Resume an archived chat

  • Deactivate Chat

    Deactivate a chat by closing the currently open thread

  • Follow Chat

    Mark a chat as followed to receive all chat updates

  • Unfollow Chat

    Remove the requester from chat followers

  • Send Event

    Send a message or event to a chat

  • Get Customer

    Get customer information by customer ID

  • Add Visitor Details

    Add custom details to a visitor