Pause for human review
Require a reviewer before a workflow sends, updates, deletes, or escalates important work.
Human in the Loop
Keep people involved where judgment matters
Add approval and review steps to workflows so automation can pause for human judgment before sensitive, expensive, or customer-facing actions continue.
Core Capabilities
What this feature helps your team do
Branch from decisions
Continue different paths based on approve, reject, or requested-change outcomes.
Track review history
Keep visibility into who reviewed the step and what happened next.
Controlled automation
Automate the routine, review the risky
Human-in-the-loop workflows let teams move faster without removing oversight from decisions that need context.
- Approval gates
- Reviewer assignment
- Decision-based branching
- Review audit trails
How It Works
A practical path from setup to production
Insert a review step
Place an approval where the workflow needs judgment.
Choose reviewers
Assign the right person or team.
Capture the decision
Use approval, rejection, or edits to decide the next path.
Continue automatically
Let the workflow resume after the decision.
Common Use Cases
Where teams use Human in the Loop
Discount approvals
Content review
Refund authorization
Risky account changes
Human in the Loop questions
Clear answers about how this capability fits into real workflow automation.
Use approvals when a workflow affects customers, money, compliance, reputation, or important records.
Yes. The workflow can continue differently depending on the reviewer decision.
Yes. You can review AI-generated output before it is sent or used downstream.
Approval steps are designed to provide visibility into review outcomes and workflow continuation.
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